Annual Maintenance Contract(AMC)

Annual Maintenance Contract Service

Handling of day-to-day issues with your office’s IT and CCTV infrastructure is a tiring job, not to mention the headache involved in regular maintenance and fear of breakdown. Annual Maintenance Contract by INFOSEED COMPUTERS LLC is just what you need if you are looking to shift the burden in exchange for service.

Cover all your IT and CCTV systems with us, we consider that you require ongoing preventive maintenance and call-out support in case of emergencies arising in.

  • Software Solutions
  • Wireless Solutions
  • Security Solutions
  • Storage Solutions
  • CCTV, Access Control, and Time Attendance Systems
What is included in our maintenance contracts

  • 24×7 server monitoring.
  • 24×7 workstation monitoring.
  • 24×7 peripheral monitoring.
  • Onsite visit by our qualified engineers.
  • Managed data backup and protection.
  • Regular preventive maintenance.
  • Instance or incident based call out support.
  • Scheduled maintenance.
  • Monthly reports and executive dashboard summary.
  • Around the clock network monitoring and reporting.
AMC 24*7

Short glance at the services offered. We can help you customize your AMC Contract by shortlisting required services.

  • Laptop / Desktop maintenance.
  • Problem diagnosis, Support and Problem rectification for computer systems.
  • Server OS / Management / Administration.
  • Orderly start up and shut down of servers.
  • Periodic preventive checks performed on servers.
  • Backup of servers as defined in the AMC contracts.
  • Resolving server breakdowns with the highest priority.
  • Installation of server OS patches/upgrades as & when available.
  • Managing user accounts such as creating, modifying, deleting users and groups.
  • Anti-Virus Management.
  • Email and Internet Management.
  • Identifying LAN faults & getting them resolved.
  • CCTV camera installation & maintenance.
  • System and Software upgrade.

and many more…

AMC